The delivery cycle is the time taken by the entire delivery process. It begins when the truck starts loading until the moment it returns to the plant
This KPI may vary between 30 to 180 minutes, according to factors like distance, traffic, unloading time at the client’s site among others.
This is an important KPI in the concrete delivery logistics as it is directly connected with the operation productivity and the number of Mixer Trucks needed in a plant.
We will analise it in three steps:
1 - Loading the truck
In the context of this article we are going to consider Loading Time the total time that the truck is available to a customer. It starts when the ticket is created until the truck leaves the plant
In most of our customers, this KPI varies from 10 to 25 minutes, considering a good target less than 20 minutes.
What is included in this time:
2 - Driving time
Este KPI indica o tempo em rota para ir e voltar do cliente e normalmente varia de 30 a 120 minutos.
This KPI shows the route time driving to and from the Job Site.
This following chart shows the time and distance in ten customers around the world
The X axis shows the company alias (C01 ... C10) and the Y axis shows distance and time values(Time in blue and Distance in gray)
This following chart shows the average speed in km/h including all stops ( traffic lights, unauthorized stops, traffic jam ... )
This following chart shows the percentage of trips that have an extra stop.
The extra stops can be authorized or not, however they influence the delivery cycle time.
3 - At Job Site time
This KPI involves all the time the mixer truck stays at the customer’s job site geofence. (waiting authorization to pour, the slump test, pouring time, washing the truck, etc.)